Empress - Chiang Mai

199/42 Chang Klan Road, Chiang Mai, Thailand, 50100show map
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  265 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Thailand

Use Badge
Overview

Featuring a buffet breakfast, the 4-star Empress is located 5 km from Chiang Mai International airport. The property opened in 1990 and features a historic architecture.

The hotel is a 10-minute drive from Wiang Kum Kam and a few minutes' walk of Tourism Authority of Thailand . It is located 3 km from the center of Chiang Mai.

A museum and a tower are set within walking distance.

A 20-minute walk from Chiang Mai train station.

Rooms

All classic rooms at this quiet venue have an in-room safe, cable channels and a writing desk. The rooms have a view over the mountain. The rooms are designed with a traditional décor featuring granite floor along with modern teak furnishings.

Eat & Drink

Guests will indulge in fine meals of French cuisine, served at the lounge restaurant. There is the poolside bar with complimentary Wi-Fi and a terrace where guests may relax with a refreshing drink. Serving both food and drinks, Burger King and Ruammit1 Restaurant are situated around 200 meters from the property.

Services

Airport shuttles, turndown service and newspaper service are offered at this venue.

Relax

There is also cots, babysitting and a pool for children. Fitness classes and a gym are available for active guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2007.  Number of floors:   17.  Number of rooms:   375.

+ More- Less
Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant buffet

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Pool view

Room features

  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 12:00-23:30FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Nearby
  • Restaurants
  • City landmarks
Art in Paradise Chiang MaiArt in Paradise Chiang Mai400 ft
Anusarn Night MarketAnusarn Night Market2700 ft
Nawarat BridgeNawarat Bridge4700 ft Chiang MaiThailand
+ More- Less
Casa AntonioCasa Antonio400 ft11/1 Charoenprathet 12 Rd.
Burger KingBurger King600 ftChanKlan Road
Ruammit1 RestaurantRuammit1 Restaurant700 ft170/7
Mei JiangMei Jiang900 ft191/17-18 Chang Klan Plaza
Kad KafeKad Kafe1100 ft89/8 Chang Klan Road
+ More- Less
Chedi Luang TempleChedi Luang Temple1.2 mi
The Prince Royal's CollegeThe Prince Royal's College1.6 mi
Chiang Mai Train StationChiang Mai Train Station1.1 mi
Chiang Mai Railway StationChiang Mai Railway Station1.2 mi
Chiang Mai Night BazaarChiang Mai Night Bazaar3700 ft
Warorat MarketWarorat Market1.1 mi
Chang Puak MarketChang Puak Market1.7 mi
Kad Suan Kaew Shopping CentreKad Suan Kaew Shopping Centre2.2 mi
City Art & Cultural CentreCity Art & Cultural Centre1.3 mi
Tha Phae GateTha Phae Gate5200 ftMoon Muang Rd.
Chang Phuak Gate (The Elephant Gate)Chang Phuak Gate (The Elephant Gate)1.1 mi Chiang MaiThailand
Wat Sri Suphan Wat Sri Suphan 1.1 mi100, Wua Lai Road Hai Ya
Three Kings MonumentThree Kings Monument1.3 mi Chiang MaiThailand
Wat Chiang Man Wat Chiang Man 1.5 miRatchaphakhinai Road
+ More- Less
Getting around
Airports
Lampang (LPT)48.0 mi
Train
Chiang Mai Train Station1.2 mi
Chiang Mai Railway Station1.2 mi
+ More- Less
Reviews
8.2
FabulousBased on  265  reviews

Rating by category:

8.0
Location
9.3
Rooms
8.0
Service
  • 6.6
    Good

    Efficient service; good location, near to night market.

    Room decoration quite dark and dingy. We paid extra for room on higher floor and view was great but not sure it was worth extra money. Very busy large hotel full of big tour group parties which made breakfast buffet a scrimmage and sound proofing of rooms not good.

  • 3.8
    Guest rating

    There was not much we liked about the hotel. We checked in late and the first thing we did after breakfast was checking out.

    It's a large hotel which was probably the greatest in the beginning of the 1980s. Since then nothing seems to have changed. Everything feel very dated. Staff was plain rude when checking in.

  • 6.6
    Good

    Large room.

    The hotel is located far from the city centre but close to the Night Bazar. No safety deposit box in the room. Limited breakfast selection. Non-heated swimming pool.

  • 10.0
    Exclusive

    Good service friendly staff. Free dinner if you stay a week Handy location. will stay there again next time

  • 10.0
    Exclusive

    Exellent location, attentive and very helpfull staff, great breakfeasts, clean and good standing hotel. Exellent value for the money.

  • 5.0
    Guest rating

    Fairly well situated. Hotel staff helpful

    Over priced and not especially comfortable or luxurious - does not merit 4 star grading. I was given a small, pokey room even though I had booked a deluxe one (this was changed after I asked). Hotel v full with usa conference participants. Pictures of hotel on internet deceptive eg the pool is very shallow, not like the picture and you can't swim in the shallow end. The hotel advertises itself as a "quiet" place but my room overlooked a school which was very noisy.

  • 9.2
    Superb

    Pick up service from airport was great and we checked in early due to our flight which was no problem. Breakfast buffet was good and restaurant food was great and well priced. Staff was nice and helpful. Massage place near hotel was awesome . we went everyday. Great location to shopping and markets ..away from hustle bustle but close enough...will definatley stay here again ..beautiful maid put gorgeous orchids in my room that i had commented on and chocolates and flowers on our bed at night !

    We had booked non smoking room and they said they were all booked and put us in a smoking room which i complained about ..the halls had a smoky musky smell. older style hotel but nice .

  • 7.4
    Very good

    Well planned spacious bedroom. Location was good for restaurants, massage and tuk-tuks. Hotel was major transit camp but was well managed by delightful staff. Breakfasts were really good, plenty of choice

    Single pool was far too small for size of hotel. Food and beverages were expensive and quoted on menus net of a 10% service charge and 7% VAT. Final bills were much more than anticipated !

  • 8.2
    Fabulous

    Good value for money. Great breakfast. Good location for night bazaar.

    Room service staff not very efficient.

  • 10.0
    Exclusive

    The staff were excellent Our room was perfect we received flowers and candy for the kids each day

    Nothing....great hotel and I plan to stay every time I am in Chang Mai

  • 9.6
    Exclusive

    Very good hôtel, staff very friendly. Not far from down town. Rooms very nice and very clean. Breakfast lot of choice.

  • 7.8
    Fabulous

    I had an upgrade to a big room on the 15th floor with excellent view. Kind staff. I rented a bicycle 'cause it was a 20 min. Walk to the centrum.

    The bathtub was leaking and the pillows were too high/big. I got a smaller one which was equally 'high'. Further no complaints!

  • 7.4
    Very good

    Short walk to night market, a bit farther to old town. Tuk-Tuk ride is worth it, the truck type songthew is only 20 baht. Tour desk is quite good. Breakfast buffet is really good, if you get there early (it can run out of many choices). Very helpful staff, gave us a new room because of bad wifi, but it didn't really help much anyway.

    No safe in the room, but the one behind reception is good (like a safety deposit box). Internet was poor in the room, signal so weak it would always disconnect. The price of drinks at the pool bar was very expensive.

  • 6.6
    Good

    close to the night market restaurants and tour agencies, clean rooms , good wifi

    big breakfest lots of choices for non Kosher people, at lobby you can use hotels internet and computers in additional cost,

  • 9.2
    Superb

    Breakfast especially good, staff especially good, everything except pool.

    Swimming pool a bit disappointing

+ More- Less
Highlights
8
FabulousBased on  265 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Thailand

Use Badge
Good to know
Check-infrom 12:00-23:30FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Lampang (LPT)48.0 mi
Train
Chiang Mai Train Station1.2 mi
Chiang Mai Railway Station1.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby