Empress - Chiang Mai

199/42 Chang Klan Road, Chiang Mai, Thailand, 50100show map
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Highlights
8
FabulousBased on  265 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Thailand

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Overview

The spectacular Empress Hotel is a 4-star property placed 1.9 km from Wat Gate. The hotel was opened in 1990 in a 17-story Royal building and renovated in 2007.

Empress Hotel is also placed within a 15-minute walk of Tourism Authority of Thailand . The property is set within 3 km distance from the city center.

Empress Hotel is set close to a market and a bazaar.

10 minutes' drive from Chiang Mai International airport and 20 minutes' walk to Chiang Mai train station.

Rooms

Empress Hotel welcomes guests to individual rooms where they can use individual climate control, wireless internet, a laptop-compatible safe, a refrigerator and a closet. The rooms come with traditional décor along with modern teak furniture.

Eat & Drink

Guests are offered a buffet breakfast served in the restaurant. The large on-site restaurant specializes in French cuisine. The poolside bar serves coffee, refreshments and tea. Burger King and Ruammit1 Restaurant offer an assortment of dishes within 200 meters of the property.

Services

There are such business facilities as a business center, a banquet hall and a conference room on the premises.

Relax

Guests can re-energize with beauty therapy, full body massage and foot massage available on site. Fitness classes and a gym are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2007.  Number of floors:   17.  Number of rooms:   375.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant buffet

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Pool view

Room features

  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
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Anusarn Night MarketAnusarn Night Market2700 ft
Art in Paradise, Chiang Mai 3D Art MuseumArt in Paradise, Chiang Mai 3D Art Museum500 ft199/9 Chang khlan Rd. Chang Khlan
Genesis International Tailors Genesis International Tailors 1100 ft89/8 Chang Klan Road Level1, Shangri-la Hotel
Vienping Collection Vienping Collection 2200 ft193/6-7, Sridonchai Road
New Moda Custom TailorsNew Moda Custom Tailors2600 ft150/1 Changklan Road Night Bazzar Opposite to Anusarn Market , From Royal Princess Hotel 90 Metres to the South on Changklan Rd
His & Her Tailors HouseHis & Her Tailors House2700 ft150 Changklan Rd, Night Bazaar Opposite to Anusarn Market, From McDonalds 100 Metres to the South on Changklan Rd
Anusarn MarketAnusarn Market2700 ft149/24, 149/27-28 Chang Khlan Road
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Casa AntonioCasa Antonio400 ft11/1 Charoenprathet 12 Rd.
Burger KingBurger King600 ftChanKlan Road
Ruammit1 RestaurantRuammit1 Restaurant700 ft170/7
Mei JiangMei Jiang900 ft191/17-18 Chang Klan Plaza
Kad KafeKad Kafe1100 ft89/8 Chang Klan Road
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Chedi Luang TempleChedi Luang Temple1.2 mi
The Prince Royal's CollegeThe Prince Royal's College1.6 mi
Chiang Mai Train StationChiang Mai Train Station1.1 mi
Chiang Mai Railway StationChiang Mai Railway Station1.2 mi
Chiang Mai Night BazaarChiang Mai Night Bazaar3700 ft
Warorat MarketWarorat Market1.1 mi
Chang Puak MarketChang Puak Market1.7 mi
Kad Suan Kaew Shopping CentreKad Suan Kaew Shopping Centre2.2 mi
City Art & Cultural CentreCity Art & Cultural Centre1.3 mi
Red Chili Cooking SchoolRed Chili Cooking School3200 ft33/12 Chareon-Phathet Changklan Subdistrict
Thai Kitchen Cookery CentreThai Kitchen Cookery Centre3800 ft32 Loi Kroh Rd. Soi 1 Chang Khlan Subdistrict
Smart Cook Thai Cookery SchoolSmart Cook Thai Cookery School4200 ft25/2 Ratchadamnoen Rd., Soi 1 Changklan, Muang
Night Bazaar Night Bazaar 4500 ft104-1 Chang Klan Road intersection of Tha Pae and Chang Klang Roads
Tiki Thai ArtsTiki Thai Arts4500 ftChang Klan Road at Chaiyaphoom Lane 6 Kalare Night Bazaar
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Getting around
Airports
Lampang (LPT)48.0 mi
Train
Chiang Mai Train Station1.2 mi
Chiang Mai Railway Station1.2 mi
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Reviews
8.2
FabulousBased on  265  reviews

Rating by category:

8.0
Location
9.3
Rooms
8.0
Service
  • 6.6
    Good

    Efficient service; good location, near to night market.

    Room decoration quite dark and dingy. We paid extra for room on higher floor and view was great but not sure it was worth extra money. Very busy large hotel full of big tour group parties which made breakfast buffet a scrimmage and sound proofing of rooms not good.

  • 3.8
    Guest rating

    There was not much we liked about the hotel. We checked in late and the first thing we did after breakfast was checking out.

    It's a large hotel which was probably the greatest in the beginning of the 1980s. Since then nothing seems to have changed. Everything feel very dated. Staff was plain rude when checking in.

  • 6.6
    Good

    Large room.

    The hotel is located far from the city centre but close to the Night Bazar. No safety deposit box in the room. Limited breakfast selection. Non-heated swimming pool.

  • 10.0
    Exclusive

    Good service friendly staff. Free dinner if you stay a week Handy location. will stay there again next time

  • 10.0
    Exclusive

    Exellent location, attentive and very helpfull staff, great breakfeasts, clean and good standing hotel. Exellent value for the money.

  • 5.0
    Guest rating

    Fairly well situated. Hotel staff helpful

    Over priced and not especially comfortable or luxurious - does not merit 4 star grading. I was given a small, pokey room even though I had booked a deluxe one (this was changed after I asked). Hotel v full with usa conference participants. Pictures of hotel on internet deceptive eg the pool is very shallow, not like the picture and you can't swim in the shallow end. The hotel advertises itself as a "quiet" place but my room overlooked a school which was very noisy.

  • 9.2
    Superb

    Pick up service from airport was great and we checked in early due to our flight which was no problem. Breakfast buffet was good and restaurant food was great and well priced. Staff was nice and helpful. Massage place near hotel was awesome . we went everyday. Great location to shopping and markets ..away from hustle bustle but close enough...will definatley stay here again ..beautiful maid put gorgeous orchids in my room that i had commented on and chocolates and flowers on our bed at night !

    We had booked non smoking room and they said they were all booked and put us in a smoking room which i complained about ..the halls had a smoky musky smell. older style hotel but nice .

  • 7.4
    Very good

    Well planned spacious bedroom. Location was good for restaurants, massage and tuk-tuks. Hotel was major transit camp but was well managed by delightful staff. Breakfasts were really good, plenty of choice

    Single pool was far too small for size of hotel. Food and beverages were expensive and quoted on menus net of a 10% service charge and 7% VAT. Final bills were much more than anticipated !

  • 8.2
    Fabulous

    Good value for money. Great breakfast. Good location for night bazaar.

    Room service staff not very efficient.

  • 10.0
    Exclusive

    The staff were excellent Our room was perfect we received flowers and candy for the kids each day

    Nothing....great hotel and I plan to stay every time I am in Chang Mai

  • 9.6
    Exclusive

    Very good hôtel, staff very friendly. Not far from down town. Rooms very nice and very clean. Breakfast lot of choice.

  • 7.8
    Fabulous

    I had an upgrade to a big room on the 15th floor with excellent view. Kind staff. I rented a bicycle 'cause it was a 20 min. Walk to the centrum.

    The bathtub was leaking and the pillows were too high/big. I got a smaller one which was equally 'high'. Further no complaints!

  • 7.4
    Very good

    Short walk to night market, a bit farther to old town. Tuk-Tuk ride is worth it, the truck type songthew is only 20 baht. Tour desk is quite good. Breakfast buffet is really good, if you get there early (it can run out of many choices). Very helpful staff, gave us a new room because of bad wifi, but it didn't really help much anyway.

    No safe in the room, but the one behind reception is good (like a safety deposit box). Internet was poor in the room, signal so weak it would always disconnect. The price of drinks at the pool bar was very expensive.

  • 6.6
    Good

    close to the night market restaurants and tour agencies, clean rooms , good wifi

    big breakfest lots of choices for non Kosher people, at lobby you can use hotels internet and computers in additional cost,

  • 9.2
    Superb

    Breakfast especially good, staff especially good, everything except pool.

    Swimming pool a bit disappointing

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Highlights
8
FabulousBased on  265 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Thailand

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Lampang (LPT)48.0 mi
Train
Chiang Mai Train Station1.2 mi
Chiang Mai Railway Station1.2 mi
+ More- Less
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